Fifteen years ago, my husband and I built our new home. Unfortunately, when we were in the showroom picking out carpet, we were looking at small swatches, and didn't realize we were picking out such light carpet (almost white). Well, over the years, we tried steam cleaning and having professional carpet cleaners come, and it just seemed to kind of "scratch the surface", if you will. I saw an ad for Lady Bug, and the "host" process of carpet cleaning, and decided I would give it a try....nothing much to lose at this point. There were some traffic areas of our carpet that were almost black (probably seemed that dark due to the light color of the carpet). When Deborah first came, she said that this first application would have to be considered a "restoration" due to the condition of the carpet. Well, she worked miracles that first time...the cleanest our carpet had been in YEARS! I have used Deborah the Lady Bug for the last several years, and the carpet continues to get better and better. I would NEVER use anything or anyone else at this point. Especially when she explained to me that steamers just drive the dirt deeper into the carpet, and then it comes back up over time (we found that to be true with our steamer experience).
I would highly recommend Deborah's service to anyone! It was certainly a miraculous recovery for us, and was A LOT cheaper than having to buy and install new carpet!!
Joni Maycumber, Mead, CO, sent April 21, 2009
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July 1, 2008 sent from Golden, CO
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Reference Letter
Ladybug Carpet Care,
Thanks again for the wonderful job you did on our carpets! Your carpet cleaning method, product and good customer service really made the difference and saved us thousands of dollars in the end. For anyone interested in using this service, learn from our story and use Ladybug Carpet Care first.
We bought a foreclosed home in Golden with dozens of large carpet stains. We talked to several carpet cleaning service providers and were deciding between Ladybug and another company. Both firms told us they did not steam clean and that their methods would not apply harsh chemicals to the carpet. However, the other firm was less expensive and related to another individual we knew and so we went with them. Big mistake! The firm we went with did use a form of steam cleaning in the end with chemicals that reacted to the stains in the carpet and made them drastically worse. It turns out the previous owner had put chemicals on the stains and never cleaned the chemicals out. When the chemical the steam cleaner used were applied to the carpet, they reacted to the chemicals dried into the carpet and turned the stains dark orange! And somehow, the carpet cleaning firm we used decided to do this to the entire carpet instead of testing it on one first. The steam cleaner then spent several days trying to extract the stains with very limited success. Worse, he spread the stains and put excessive water in the carpet and pad which took several days to dry. During the drying process, we had movers move our belongings and we moved into our new home. The stains came back nearly as bad as they had been to start (because of the water / drying process) and worse in some places where the movers tracked new dirt in on the carpet. Before the steam cleaner started, he swore all stains would come up. By the time he was done, he said the stains were permanent and would never come out.
We called Ladybug back and begged them to come look at the stains. They applied their product and method to two sample stain spots to demonstrate what kind of result we could expect. The stains were immediately lifted out of the carpet. We learned that Ladybug’s process extracts moisture and stains from the carpet using organic / green products – a very different process than steam cleaners and chemical applications that can permanently damage your carpet. Ladybug cleaned all of the stains and saved us from having to replace 1200 square feet of carpet which would have cost us $3,000 - $4,000. We would have saved even more money if we would have gone with Ladybug from the start. Our biggest lesson learned is that there are many folks who claim to be carpet cleaning experts trying to make a quick buck but few that really know the business well. Ladybug is one of those and we highly recommend them. They may not be the “low bid” but the results and customer service are well worth the little extra needed to get it done right the first time!
-Jared Schoch
June, 2007
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THIS IS BRILLIANT!!
The beautiful work you do on reusing the HOST bucket...AWESOME!!!
I am glad to have seen the web site...
Happy Cleaning
Kari L. EschmannRetail Sales ManagerHOST/Racine Industries, Inc. P.O. Box 1648
Racine, WI 53401
1-800-558-9439 x381F) 262-637-5640 http://www.hostcarpetcleaning.com/
June 2, 2006
Dear Deborah and Troy, Thank you for a great job on our carpets and for doing the oriental. The store looks so much better. I appreciate your kindness. Fondly, Ann Hall, Ann's Resell, Longmont, CO
March 13, 2006 "I have been using a Rug doctor and my carpets were matted, dull, and spots reappeared worse after each time I would clean the carpets. Lady Bug came and in no time the carpets were soft to walk on, renewed. The rug doctor is banned from this house. Thankyou! ladybug. Tony, Erie, CO March 10, 2006 My name is Ann and I am a registered nurse. I have had my carpets cleaned the "ladybug way" twice now and I will never choose another method for carpet cleaning.As a registered nurse, licensed in 6 states and a job that requires me to speak and teach lung disease issues with thousands of folks around the nation, and an Asthmatic myself, this method of carpet cleaning is the safest thing you will ever do for you and your family.There are no fumes, no irritants to inhale and most of all there will never be a chance to have any MOLD build up in your home.
Most lung disease patient's have a difficult time when breathing in cleaning fluids. It causes their airways to become inflamed and irritated, which in turn triggers an attack. Attacks can range from mild to deadly.
I would not want to take a chance with someone I loved to have chemicals placed into the carpet. Especially folks that have children with asthma or other lung related diseases. Children are on the floor continuously, inhaling whatever is buried in the carpet. So if you can not afford, tile, wood or linoleum flooring the only recommendation I would make is to use the " THE LADYBUG METHOD" TO CLEAN ALL YOUR CARPETS. Even old carpets can be brought back to life after just a few cleanings. If this is your first rug cleaning, you will be amazed at the length of time the carpets stay fresh and clean.
As I have been told by many retail carpet sales people, never use any chemicals on your carpets, as this will cause the soil to build up on the pad and the stain will continue to come back up after cleanings. I was told to use equal amounts of white vinegar and water to spot clean. By taking this advise and using the Ladybug method I never have to worry that my pets or granddaughters will ever inhale toxic fumes.
Thank you Ladybug for this wonderful cleaning method. You should be in every home in America.
Ann from Superior, Colorado
Febuary 10, 2006 "Why haven't I heard about this carpet process before? My carpets look and feel great." -- Joni, Berthoud, CO
December 22, 2005 "I am so glad I found your service. I really thought I would have to replace my carpets in the dining room. They look beautiful now, and I am not embrassed to entertain my in-laws. Thanks, Ladybug carpet care." C.R., Lyons, CO
November 23, 2005 "I was very doubtful when my husband hired Ladybug carpet care, because I could not see how they could clean carpets without water. I remember saying 'would you like to take a shower in dry powder, how can dry be better?' I came home from work, and the second I walked into the living room I was shocked how it looked. I took my shoes off and walked on them and they felt so soft and plushy. And the house smelled so nice. Now I admit, water is not better. I tell all my friends about the Host system." Sally, Lafeyette, CO
July 17, 2005 "I called Lady Bug lady, Deborah, with a major problem... Mice had nested in my couch when I put my stuff in storage for a year... the smell was terrible... They took the cushions, home and brought them back clean... AND there was no mouse urine smell. I am so relieved I called them." Sara A, Boulder
June 1, 2005 " My stone tile was so dirty I thought the grout was black and the tile color was brown. I did not know how to clean them, and when Troy-Ladybug was cleaning the carpets, he ran the machine over the tile. The color was pinkish and the grout was gray. I decided to clean them. They used the same machine that cleaned the carpet to clean the stone tile. My husband and I watched as our Kitchen floor became a totally different color. I Still don't know how this host stuff could work so good. But it did." Linda, Gunbarrel Colorado
March 2005, "Just wanted to thankyou ladybug for your hard work and the beautiful job you did on my area rugs. They look so clean and new." Nancy, Frederick, CO
November 28 2004 "I wanted to say thankyou again for your service. I never thought those stains could come out, and my carpets smell and look so much better. Love your lady bug logo." Merrisa, Broomfield
October 3, 2004 "I saved so much money by having Ladybug carpet care clean my area rugs. Years ago I sent them to a rug cleaning company. they kept them for over a month, and they cost a fortune. Lady Bug came and clean them all and they were ready to use. the cost was half of the other cleaners. Judith, Lyons
August, 2003 "I used host before I found Ladybug Carpet Care, on my copper colored carpets that are 30 years old. I have never used steam cleaning and my carpets still look new. I love the color of my carpets and Lady Bug cleaners have continued to clean my carpets every few years. I love this host process. I know you will too". Betty, Gunbarrel area
October, 2002 "My husband steamed cleaned our living room and put the furniture back down on the carpeting the next day. When I moved the furniture again there were large long mahogny stains from the wood furniture that transfered to my white carpeting. I called Lady Bug and they came out and removed the stains. I was so worried about the stains on my white carpeting i was sick!!! I found the host system so easy, because i don't have to worry about the carpeting drying for days and I move the furniture back on immediately." Freda, Loveland
Febuary, 2000 "I had my stairs done by a local steam cleaning company and in one week the stairs look horrible, worse than before. The were black streaks going down the front of the stairs and the end of each step was black. I called Lady Bug carpet care. ANd they restored the carpets to almost brand new. And the carpets did not wick back dirt as the steam cleaning method did. I thought we would have to replace the stairs but thanks to Ladybug we did not have to. We use Lady Bug Carpet care only and very happy we do. Steve, Berthoud.
Dear Lady Bug,
I really was pleased with the carpet cleaning yesterday.
I was very pleased with the fact that it was vacuumed very nicely this time without any of the particles left behind.....It looked awesome....
Thank you,
Kathy Griffin